Crash Course

Crash Course: Troubleshooting your Windows-based VPN

Managing a workforce of remote employees is no easy task. Inevitably, something will go wrong and you'll be inundated with e-mails with subjects like "The VPN is down! Help!" That's why we've put together this Crash Course on troubleshooting your Windows-based VPN. Follow these tips and your inbox will be free and clear of SOS meassages in no time.


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Windows VPN troubleshooting tips and techniques

VPNs are one of the most impressive networking technologies introduced in the last several years. Mobile employees no longer have to rack up huge phone bills by dialing directly into the corporate network. Instead, they can use an existing Internet connection and attach for free. As great as this technology is, though, it doesn't always work the way it should, and then it's necessary to do a little bit of troubleshooting. More ...

Working with Windows VPN clients
This article focuses on the client side of the VPN connection. Windows supports 2 types of Point to Point Protocol (PPP) based VPN technologies. They are PPTP and L2TP w/IPsec. PPTP uses PPP for user level authentication and Microsoft Point to Point Encryption (MPPE) for encryption. L2TP w/IPsec uses PPP Authentication and IPSec encryption.

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Troubleshooting Windows VPN servers
The Windows remote access server allows VPN clients to authenticate and to transparently connect to an internal network as if they have a direct connection to that network. This allows users to work remotely in a secure fashion. This article focuses on some common areas that should be addressed on the server side when troubleshooting VPN connection problems.

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More Windows VPN-related tips and resources:

Creating a Windows VPN server
Before you can create a Windows VPN, there is a lot of planning that needs to be done. This article covers the planning that must go into designing and implementing a VPN and about some of the hard decisions that will have to made.

Step-by-Step Guide: How to create a Windows VPN for your wireless network
With wireless networks proliferating its critical that you understand what it takes to build a VPN for a wireless gateway. Brien Posey outlines a Windows-based procedure in this step-by-step guide.

This was first published in April 2006

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